DG - Senior Associate - IB Support

DG - Senior Associate - IB Support

Not Specified
Not Specified

Job Description

With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world&rsquos biggest brands&mdashand we have fun doing it. Now, we&rsquore calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Are you the one we are looking for
We are inviting applications for the role of SA, IB Support
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement Active user of Internet and online applications.

  • Overall responsibility for quality and timeliness of process delivery.

  • Manage the Installed Base data for stakeholder.

  • Works as an admin for the IB application and work towards data quality improvement & provide data insights and analysis.

  • Gain understanding of processes, process upstream/downstream, different logics and general operating environment.

  • Responsible to demonstrate capacity for critical thinking and analysis.

  • Provide AdHoc support to Customer requirements.

  • To provide improvement ideas for the process & ready to learn digital tools like Python.

  • Close Interaction with Customer & business.

  • Able to manage clients independently

  • Endeavor to maintain a high VOC &ndash Voice of Customer Score.

  • Responsible to showcase strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment

  • Creating and maintaining a positive & open work environment

Qualifications we seek in you!
Minimum qualifications

  • Post Graduate or Graduate degree or equivalent qualification.

  • Good Knowledge of data management, MS Excel, Python are preferable.

  • Good Communication skills.

Preferred qualifications

  • Problem solving skills with customer centric approach Demonstrated proficiency with written English and with neutral English accent

  • Must be able to work on a flexible schedule (including weekend shift )

  • Strong attention to detail.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit .Follow us on , , , and .

About Genpact

Job Source : genpact.taleo.net

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