Dev Ops Engineer

Dev Ops Engineer

Not Specified
Not Specified

Job Description

Job Description :
Overview of Group/Department Role within MS:
Do you want to be part of a team within the Microsoft Consulting Services (MCS) organization, chartered to improve Microsoft Consulting Services agility, reliability, security & productivity through a holistic DevOps enablement ecosystem for teams to consistently plan, build and deliver customer engagements
Microsoft Consulting Services brings together Delivery teams, Sales, Account-Aligned Delivery Management, Business Excellence & Operations and Global Pursuit into a global team of more than 6,000 professionals working together to enable every company to be a digital business.
The Delivery Excellence Services (DES) group in the Business Excellence and Operations (BEO) organization within Microsoft Consulting Services carries a vision to Equip, Enable and Support world class services delivery across the lifecycle for Microsoft customers, with an aspiration to be the Trusted advisors to Microsoft Consulting Services Leadership across Domains and Areas for enabling Delivery Quality & Maturity.
This position is for a DevOps Engineer in the Services DevOps function within DES. The Services DevOps function, has a charter to improve Microsoft Consulting Services agility, reliability, security & productivity through a holistic DevOps enablement ecosystem for teams to consistently plan, build and deliver customer engagements and internal projects. Through the four key Service Categories of ServicesCode, ServicesBuild, ServicesRelease and ServicesEnvironment, the centralized DevOps function provides a comprehensive range of foundational capabilities and services that are used across domains and regions of Microsoft Services, covering 2,600+ projects, and 29,000+ active users.
Role & Responsibilities: -
  • As a DevOps Engineer, you will be responsible to implement and support DevOps processes and tools, building a holistic DevOps enablement ecosystem for teams to consistently plan, build and deliver customer engagements, internal projects, Line of Business applications, and organization role readiness. These include a wide range of standard, foundational and secure continuous planning, integration, delivery and operations practices and tools including Infrastructure Services
  • Lead and continuously improve, enhance and adopt/build newer features/services/practices into the portfolio/catalog of services
  • Drive continuous automation to supported portfolio of services
  • Implement and adhere to recommended engineering practices in building high quality solution
  • Run the portfolio of services in adherence to information security guidelines and practices, and in compliance to ISO standards
  • Keep a good balance between tactical and strategic work, ensuring necessary maintenance / operational activities for the supported services
  • Lead/participate in the delivery of solutions through envisioning, technical design, development and implementation
  • Keep up to date in understanding and applying industry trends, PG practices, tools and solutions
  • Actively collaborate with Stakeholders and Internal Business units to understand the requirements and deliver efficiently.
  • Accountable to Services Request / Incident management, consistently adhering to SLAs and ensuring high Service Availability
  • Deliver Features & Capabilities required by business, on time with expected quality
  • Ensure value proposition and business impact for every product/project/service is documented and measurable
  • Provide actionable insights and recommendations to the domains on the supported services, enabling governance processes and dashboards
  • Ensure proactive customer/user communication, interaction and resolution
  • Be proactive in advisory guidance, facilitation or evangelization on DevOps services or its adoption as well actively contribute to enabling project delivery teams on DevOps practices, tools or techniques
  • Drive customer obsession through high satisfaction and experience and in ensuring customer feedback is captured and actioned upon by partnering with PjMs and other stakeholders to build plans and remediate 100% of the constructive feedback
  • Gather and evangelize customer success stories
  • Must be able to adjust to constant business change common types of changes include new requirements, evolving priorities, and emerging practices.
  • Responsible for self-development on latest trends/developments in the related role/work profile according to professional development plan.
  • Actively participate in Technical communities, team events with a positive influence, present at internal / external conferences
  • Focus on driving for results and persevere despite difficulties or setbacks
  • Actively contribute to org-wide strategies, in defining and implementing those along with contributing to team's roadmap and portfolio of services in alignment to the wider organization

knowledge, skills and experience
  • is experienced on the devops toolchain including oss
  • is experienced in software engineering - development / operations
  • deep technical experience on azure devops, github
  • deep technical experience in one or more of the following technologies: .net, sql, sharepoint o365, powershell
  • hands-on experience on azure services and cloud-based technologies
  • hands on experiences on log analytics
  • hands on experience and success in architecting and designing solutions
  • must have a proven record of managing and executing work through large vendor teams and outsourced partners
  • is experienced on itsm (service and incident management)
  • understanding of iso requirements and documentations preferred
  • ability to understand and analyze issues independently and use judgment to make decisions to run services optimally and/or restore services quickly in the event of a failure
  • ability to read, interpret and/or develop technical specifications, diagrams and infrastructure blueprint
  • strong problem solving & troubleshooting skills
  • competency in analytical problem solving, customer/partner relationships, product & technology
  • ability to lead and drive large scale change within an organization
  • experience in effective global communication skills, impact and influence across a diverse set of stakeholders

About Microsoft

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

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