Desktop Support (L1) Ernakulam

Desktop Support (L1) Ernakulam

2COMS Consulting Private Limited
Cochin / Kochi / Ernakulam
1 - 6 Years
50000 - 200000 INR

Job Description

Candidate should have basic computer hardware troubleshoot and Peripherals ( printers and scanners )
Candidate should know the installation of windows operating system, printer, other drivers & applications
Candidate should know the local language - Kannada for Karnataka , Malayalam for Kerala to interact with customer
Having 2 wheeler Preferred to attend branch calls in the field
Local candidate in the location is advantage
Resource needs to visit 3-4 branches in a day for attending calls based on allocation (Bank IT- Coordinator will be do call assign) and has to collect customer signed CCFR report
Client office time is Monday to Saturday 10AM to 6PM. Daily resource should be present by 10AM in the location where call was assigned or be in respective Regional Office. Resource should be flexible to work in stretched hours whenever required.

2COMS Group was established in 1993 and has been serving as a Complete Human Supply Chain Management Group for over 27 Years now. Currently there are 25+ Operation centers of

2COMS Group pan India with 550+ Employees and 3500 + Associate. As an equal opportunity organization about 60% of the employee workforce consists of women employees. 2COMS Group also has 6 National Awards and 60+ Corporate awards/Recognitions under the kitty.

2COMS Group broadly functions on the following verticals :
  • Recruitment and Apprenticeship
  • Staffing
  • Skill Development
  • Social Entrepreneurship and CSR

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