Desktop Support Engineer L2 are being Hired at Leading MNC in Kolkata

Desktop Support Engineer L2 are being Hired at Leading MNC in Kolkata

2COMS Consulting Private Limited
1 - 3 Years
100000 - 200000 INR

Job Description

Greetings from 2coms.
We are currently hiring for A Leading MNC in Kolkata
For Further Details check the information below:
Duties and Responsibilities:
Works with Help Desk and Network Operations staff as appropriate to determine and resolve problems received from clients.
Interact with numerous computer platforms in a multi-layered client server environment.
Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems.
Trains and orients staff on use of hardware and software.
Recommends and / or performs upgrades on systems to ensure longevity.
Works with procurement staff to purchase hardware and software.
Assesses functional needs to determine specifications for purchases.
Troubleshoot and resolve incidents (Hardware and Software) related to desktop and associated peripherals
Troubleshoot Network connectivity (LAN) issues
Installation of desktop and hardware like CD-ROM, soundcards, etc
Operating Systems (OS) installation / re-installation, upgrades and patches for desktops
Software installations such as MS-Office, Acrobat Reader, mail client etc. 6. Installation of anti-virus on desktops and remove Virus
Configuration of Print devices (network and local) on desktops
Desktop Configuration - Network, mail client, internet etc.
Co-ordinate with vendors for support
Configuration of devices attached to laptops ( PDA)
Application support, Desk side for business applications
Should provide Remote support on Phone or through tool
Skill Set
Good Communication
Graduation is mandatory. Cut Off Throughout is 50%.
Minimum of 2 yrs of experience as a Desktop Support.
Must be flexible to work on Saturdays
Interested Candidates Mail your resume to [HIDDEN TEXT]
For more information call at 6363119456

2COMS is a Human Supply Chain Management company. With over 2500+ employees and more than 7 branches, we offer a wide variety of services, connecting more than 4000 professionals with over 70 clients every day.

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