Desktop Support Engineer L2

Desktop Support Engineer L2

2COMS Consulting Private Limited
Pune
2 - 3 Years
100000 - 175000 INR

Job Description


Greetings from 2coms consulting pvt ltd
We are hiring for a MNC in Pune
Mode of Interview- Telephonic round
Need immediate joiners
Job Profile- Desktop Support L2
Roles and Responsibilities
Works with Help Desk and Network Operations staff as appropriate to determine and resolve problems received from clients.
Interact with numerous computer platforms in a multi-layered client server environment.
Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems.
Trains and orients staff on use of hardware and software.
Recommends and / or performs upgrades on systems to ensure longevity.
Works with procurement staff to purchase hardware and software.
Assesses functional needs to determine specifications for purchases.
Troubleshoot and resolve incidents (Hardware and Software) related to desktop and associated peripheral,network connectivity (LAN) issues
Installation of desktop and hardware like CD-ROM, soundcards, etc
Operating Systems (OS) installation / re-installation, upgrades and patches for desktops
Software installations such as MS-Office, Acrobat Reader, mail client etc, Installation of anti-virus on desktops and remove Virus.
Configuration of Print devices (network and local) on desktops
Desktop Configuration - Network, mail client, internet etc.
Co-ordinate with vendors for support
Configuration of devices attached to laptops ( PDA)
Application support, Desk side for business applications
Should provide Remote support on Phone or through tool
Desired Candidate Profile
Must be a graduate
Must have excellent communication skill(verbal and written)
Must have experience of 2 years
Must be comfortable to work on rotational or any shift time
Should have completed 15 years of education with marks 50% or above(must have the documents)
Should have aadhar card,pancard,offer letter,last 3 months payslips or experience letter of previous company
Education or career gap should not be more than 2 years
Salary- In hand Rs 13500 per month+PF+ESI
Working days- 6
Work Location- Ranjangaon ,Pune
Interested candidates can send their cvs to [HIDDEN TEXT] and call on 7008997914(only during office hours(10 am to 4:30 pm) Mon to Fri
Thanks & Regards,
Miss Tushar Bala Barik
Recruiter
2COMS Consulting Pvt Ltd

2coms consulting pvt ltd

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