Desktop Support Engineer L2

Desktop Support Engineer L2

2COMS Consulting Private Limited
Bengaluru / Bangalore
1 - 2 Years
100000 - 175000 INR

Job Description


Greetings from 2Coms Consulting Pvt Ltd!!!
It's never too late to look for an opportunity. In this pandemic we are providing an excellent opportunity in a top MNC for individuals looking for a change into desktop support.
MODE OF INTERVIEW- TELEPHONIC
Job Profile- Desktop Support Engineer L2 Position
Eligibility Criteria-

  • Experience Required: 1 Year - 2 years
  • Quality and Process Knowledge
  • Must have good communication skills (No MTI)
  • Willing to Work on Shifts based on the projects need
  • Must be a graduate and should have all marksheets until last sem of graduation without any backlogs.(Academic career must be 50% or above)
  • If any year Gap is there it must not be more than 2 years
  • Should have last company's payslips,offer letter ,experience letter,aadhar card and pancard.
  • No Distance/Correspondence/Open Schooling/night school courses are allowed.
  • Ready to work in 24*7 shift(6 days working)
  • Notice Period- Immediate joiners for Bangalore and 15-20 days for Kolkata location

Job Description-
Troubleshooting & fixing desktop / laptop OS, e-mail client, printer / scanner, print queue related L2 level issues
Creating OS images to reduce the OS deployment time
Problem solving Capability in IBM, HP and Dell and other vendors laptop/ desktop Hardware
Escalation handling & Knowledge of DHCP and DNS .. function of DORA process..
Desktop /Laptop Inventory management
Coordinating with Asset tracker for maintenance of Asset Management
Mentoring FMS teams unresolved issues
Leading the FMS Team in absence of Team Leader
Ability to quickly analyze & diagnose technical problems
Independently generates solutions based on analytical, technical skills and business knowledge Mentor and train other team members
Problem determination and resolution within SLA's
Should be able to Perform Root Cause Analysis for the incidents Handle technical escalations
Ability to acquire; new skills & keep them updated, Work with Local & Global Teams
Salary- Rs 13k to 14k take home(Salt lake Sec- 5,Kolkata)
15200 take home 20k ctc(Bangalore)
One way cab facility will be provided for odd hours
Interested candidates can send their resumes in word format with passport photo to [HIDDEN TEXT] and call on 7873887998
Thanks and Regards,
Miss Tushar Bala Barik
Recruiter
2COMS Consulting Pvt Ltd

2COMS has gained a rich diversified experience in handling various types of HR solutions and services ranging for Recruitment Solutions, Contract Staffing, Flexi Force, Payroll Outsourcing , Skill Development, Recruitment Process Outsourcing in various Industries

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