Good Knowledge on desktop OS and Server OS who can take care of installation of OS, Windows Operating system support, Installation of Desktop and Laptop applications, Software Upgrade, Configuration of Printer, Wifi, Emails, LAN Problems, Troubleshoot basic IT problems.
Ability to resolve the escalated IT issues within the agreed upon SLAs
Troubleshooting the Hardware and Software problems at client Location or remotely.
Basic Communication Skills able to articulate and speak.
Any certification is an added advantage (e.g. MCSE, MCITP, MCTS, CCNA)
HelpDesk Analyst Tech Support IT Helpdesk Trouble Shooting Customer Support, IT Equipment Purchase
Employment type Permanent Industry of the Employer IT - Software Department / Functional Area of the Job Application Programming / Maintenance, General / Other Software
IT Help Desk Executive, Good knowledge about Windows OS (a different version), Solving Networking, IT Hardware, Network device (Router, Switches, Firewall, IT Peripherals (Printers, scanners, etc..) issues.
Dear Candidate's, Greeting form Black and White Business Solutions Pvt Ltd.. !! Hiring and for MNC BPO's appear for multiple companies for Technical support engineer and Customer support associate / Voice and Non-voice. Looking for candidate's
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