Desktop Support Engineer

Desktop Support Engineer

Company Name Confidential
Delhi Kolkata
2 - 12 Years
229999 - 4540000 INR

Job Description

Installation and configuration of Windows based operating systems (Windows Xp, Vista,7&8)
Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup.
Trouble shooting of all types of Hardware and software applications problems.
Configuring & troubleshooting of Desktop/Laptops for L1 levels & Managing backup and recovery.
Configuring & troubleshooting of printer, scanner & LAN related issues reported by users
Installation and configuring of wireless Data Cards in users laptops.
Exposure in Active Directory user creation & deletion
Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.
Trouble shooting hardware, software & networking problems.
User group policies creation & modification
Monitoring of virus issues through Symantec Endpoint Protection antivirus.
Regular data & mail backup of MS outlook (PST files).
Password creation & resetting to end users through remote desktop
Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express
Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing.
Resolving tickets with in the SLA which is raised from End User side.
Maintaining Assets through Asset Management Tools
Design and integrate specifications for systems
Participate in an on-call rotation


Job Details

Industry:

Advertising/PR/Events , Agriculture/Dairy/Forestry/Fishing , Airlines/Aviation/Aerospace , Automotive/Automobile/Ancillaries , Banking/Accounting/Financial Services , Wellness/Fitness/Sports , Beverages/Liquor , Bio Technology & Life Sciences , Cement/Concrete/Readymix , Plastic/Rubber , Construction & Engineering , Consulting/Advisory Services , FMCG , Courier/Freight/Transportation , Internet/E-commerce , Education , Entertainment/Media/Publishing , Fertilizer/Pesticides , Food & Packaged Food , Textiles/Yarn/Fabrics/Garments , Gems & Jewellery , Government/PSU/Defence , Consumer Electronics/Durables/Appliances , Hospitals/Healthcare/Diagnostics , Hotels/Hospitality/Restaurant , General Trading/Import/Export , Insurance , Iron/Steel , ISP , ITES/BPO , IT/Computers - Hardware & Networking , IT/Computers - Software , Leather , Machinery/Equipment Mfg. , Market Research , Medical Transcription , Mining , NGO/Social Services , Non-Ferrous Metals (Aluminium/Zinc etc.) , Office Equipment/Automation , Oil/Gas/Petroleum , Pharmaceutical , Paints , Paper , Power/Energy , Printing/Packaging , Public Relations (PR) , Real Estate , Retailing , Shipping/Marine Services , Telecom , Travel/Tourism , Tyres , Wood , Electronics Manufacturing , Railways Speciality/Infrastructure , Recruitment/Staffing/RPO , Other , Other , Sugar , E-Learning , Engineering/Procurement/Construction , Facility management , Social Media , Semiconductor , KPO/Research/Analytics , Electrical/Switchgears , Chemicals/Petrochemicals , Ceramics & Sanitary Ware , Law Enforcement/Security Services , Environmental Service , Heat Ventilation Air Conditioning (HVAC) , Glass , Animation , Architecture/Interior Design , Engineering & Design , Escalators/Elevators , Legal/Law Firm , Fashion/Apparels

Function:

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