Desktop L2 Support Engineer@Bangaore/Kolkata/Bhatinda

Desktop L2 Support Engineer@Bangaore/Kolkata/Bhatinda

2COMS Consulting Private Limited
Bengaluru / Bangalore
1 - 3 Years
125000 - 200000 INR

Job Description

Roles and Responsibilities
Roles and ResponsibilitiesHi,Greetings from 2Coms Consulting Pvt. ltdExcellent Requirement In MNC For Desktop L2 Support Engineer@BANGAORE/KOLKATALocation- BANGAORE/KOLKATA / BHATINDA

  • Job Description-

1.Provide functional and/or technical support for resolution of customer problems, incidents, issues, requests and queries.
2.Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
Problem solving Capability in IBM, HP and Dell and other vendors laptop/ desktop HardwareEscalation handling & Knowledge of DHCP and DNS .. function of DORA processTroubleshooting & fixing desktop / laptop OS, e-mail client, printer / scanner, print queue related L2 level issues
  • Roles and Responsilibilities-
  • The Desktop support Engineers shall provide assistance to the IT users The Engineers will be deployed full-time as per the project timings as required. Responsible for providing IT assistance to include application support, hardware and software installation and troubleshooting,adhering to resolution time Troubleshoot problems with Laptop Hardware, Application, printer and OS Configuration of devices attached to laptops. Skills to provide Remote support on Phone or through tool Management of user accounts and access controls to client data Should handle installation and configuration of Antivirus Software on all the Desktops and update Anti-Virus patches. Support, administration and management of Windows NT/2000/XP workstations and/or servers Configuring Microsoft Outlook / Outlook Express
  • Perform system software and hardware maintenance, evaluate, test and integrate upgrades to operating systems, support software and applications Response & closure of calls within committed norms Reducing repetitive calls, Backup & Restoration.
  • Salary- Rs 13k - 14k in hand(Kolkata )
  • Rs 19k CTC (BANGALORE)

HPCL Mittal Energy Ltd.Phullokar Village, Talwandi Saboo TalukaBathinda -151301, Punjab India
  • Eligibility Criteria:

Candidate should have Good communication skills
.Qualification-Any Graduate
Shift: - Day Shift
Must have secured more than or equal to 50% in entire academic.
No educational or career gap( gap until 2 yrs will be considered)
No Distance/Correspondence/Open Schooling course are allowed.
Cab facility One sides (Free of Cost)
Immediate joiner can only applyCandidate should Have 1-2 Year Experience In Desktop Support Interview Mode
Telephonic Or Video Calling Interested candidates can forward their resumes [HIDDEN TEXT] or call 7008997691/7854086016Thanks and RegardsSakti Nibedita Panda..Email: - [HIDDEN TEXT]l: - 7008997691/7854086016Desired Candidate ProfilePerks and Benefits
Perks and Benefits

2COMS has gained a rich diversified experience in handling various types of HR solutions and services ranging for Recruitment Solutions, Contract Staffing, Flexi Force, Payroll Outsourcing , Skill Development, Recruitment Process Outsourcing in various Industries

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