Desktop Engineer -L2

Desktop Engineer -L2

IDC Technologies Solutions India Private Limited
Gurgaon / Gurugram Noida
4 - 7 Years
Not Specified

Job Description

Greeting Of the day
Looking for Desktop Support Specialist with CMMI Level 5 Client for GurgaonNoida, who can start immediately and comfortable to work on pay roll of IDC technologies
Role: Desktop Support Specialist
Exp: 3 Years to 6 Years
Location: Gurgaon/Noida
Education: 15 Years of Regular Education with 50% Academic
Notice: Immediate Joiner/max 20 Days Joiner
GAP: Over all Gap has to be 1.5 years
• Provide remote desktop level L2 troubleshooting of end user issues by taking remote control of their Laptop/Desktop/VDI
• Solve technical issues related to Windows 10/7 and Mac operating systems and standard software components like MS Office/VPN/Anti-Virus/Skype etc.
• Deployment of device drivers and windows patch updates
• Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software configuration of end user devices
• Manage the Security compliance health status of end user workstations
• Monitor security patching status and remedy deficiencies proactively
• Diagnose, troubleshoot, resolve and escalate supported software, hardware and peripheral Incident calls assigned from Service Desk team
• Adjust configuration options as required to resolve defects identified while performing corrective action on a device
• Investigate desktop level incidents and identify root causes to be able to provide solutions
• Deployment, Monitoring, Reporting of Device Drivers including BIOS & utilities
• Support Windows 10 Feature upgrade using modern management techniques - SCCM/Auto Pilot
• L2 Workstations operational support
• Monitor and report on User experience
• Report on Workstation image deployments and patch compliance metrics
If Interested, Kindly share your Cv
Total Exp:
Desktop Support Exp:
Expt CTC:
Current company:
Notice period:
Date of Birth:
Pan Card:
Reason for change
Current Location:
Open to relocate to Delhi/NCR:
Open to work on IDC Technology Payroll:
Academic Percentage (10+2+3/4):
Education Gap(If Any):
Career Gap (If Any):
Thanks & Regards
Sudhir Kumar
Account Manager
IDC Technologies Sol. (I) Pvt. Ltd.
C-18,Sector - 67 | NOIDA, UP - 201301
Landline:+91 120-6350000-Ext -3101
Email: [HIDDEN TEXT] /

About Recruiter



Functions : IT

Industries : IT/Computers - Hardware, IT/Computers - Software

Skills/Roles I hire for: .NET, Java, Infrastructure, DBAs, Sap, Sql, Sharepoint, Windows

level Hiring For: Junior Level, Mid Level, High Level

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