Data Science

Data Science

5-10 years
Not Specified

Job Description

Data Science

Years of Experience : 5-10 Years
Work Location : Hyderabad


Roles and Responsibilities as per Chatbot methodology

Role: Curator & Conversation Experience Designer
Works with LOB/Operations teams and chatbot platform to understand the business requirements, question / Chat transcript collection, Design the User Scenarios (chat conversation flow)
Responsible for creating and curating corpus of content for user scenarios as per requirement.


Detailed JD available on IA_Staffing_Roles (Attached)
Role: Data Analyst / Data Scientist
For initial chatbot development - Analyze call logs, online-chat transcripts, web and mobile usage to determine a prioritized list of suggested intents to create.
Once the chatbot is created - will uses analytics data from Watson Assistant to provide insights into overall Bot performance and areas of improvement.

About

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD 4.7 billion company with 115,200+ professionals across 90 countries, helping over 903 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is amongst the Fab 50 companies in Asia (Forbes 2016 list).

We are part of the USD 19 billion Mahindra Group that employs more than 200,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, after-market, information technology and vacation ownership

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