CW Product Support -L1

CW Product Support -L1

Expro Informatics India Private Limited
Pune
1 - 2 Years
Not Specified

Job Description

Important Pointers -
- Looking for basic windows experience
- Looking for Excellent Communication
- Years of experience- 6 month to 2 Years
- Desktop troubleshooting & Installation
- Who can join immediately
- Shift – SP Shift – 7 PM to 4 AM
- We will provide them 3 months training of in-house product
- Education Criteria – Graduate OR 10 + 2 + Diplom


@ Experience with Microsoft operating systems at the desktop and server level (Mandatory) 
Document partner interaction, troubleshooting, and results in a clear and concise manner
· Engages in the application of systems analysis of hardware or software for best practices per technical documentation, and provides solutions based on diagnosis of the problem
· Analyze, test, and modify partner and end user customer’s computer systems based upon their unique design specifications and/or computing environment
· Interact with partners and end users to provide support via phone, ticket system and chat and answer user inquiries regarding the system
· Meet posted metrics for performance

Greetings from EXPRO INFORMATICS INDIA PVT LTD.



Let me introduce ourselves as an organization in to IT and NON IT staffing services (Permanent as well as Contract staffing services). We are working for the past 5+ years with major IT and NON IT services companies. We are headquartering in HYDERABAD. We cater to the needs of industries such as IT/ITS, BFSI, Pharmaceuticals, Engineering, Construction, Real Estate, Insurance, Hospitality, BPO, KPO, E-commerce, Legal, Retail & Media providing consulting expertise for all levels i.e., Junior, middle, and senior level positions.



We are keen to have a chance to work with you and serve your esteemed organization. To evaluate our services and gain confidence on our quality profiles, you could assign us a pilot assignment. If you find our services appropriate and in line of your expectations, then further empanelment could be processed for regular services.



It would be our privilege to have you as our valued Customer. We look forward to a very warm and fruitful association with you.



Again, we assure you for our highly dedicated services on time and every time

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