Depending on experience and knowledge.
The primary job roles and responsibilities of a customer support executive include:
1) A professional approach in answering calls and provide information about products and services, taking input of issues and their redressal thereof.
2) Confirming customer orders, when required.
3) Maintaining records of transactions and interactions.
4) Appropriate and timely follow-ups wherever required.
5) Coordinate with logistics partners, if and when required.
6) Taking feedback's, Reviews and grievance calls.
Established in 2018, INDIAN LILY in the past 1 years has made a name for itself in the online space for the elegant, stylish and quality Home utilities, Home decor, Home accessories products provided by the organisation.
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