Customer Support Executive

Customer Support Executive

Conneqt Business Solutions Limited
Bengaluru / Bangalore
1 - 3 Years
Not Specified

Job Description

Banking Process
Role: Customer Care Executive / Senior Customer care Executive
Job Purpose:
To Answer queries/resolve problems of customers through Inbound.
Attend Inbound & Outbound calls, sometime respond through email and chat to customers.
Provide correct and quality information to customers on every call, promote good listening and English grammar skills.
Eligibility Criteria:
Good speak, read & Write English & Hindi mandatory.
Able to communicate confidently and politely, with good speaking skills.
Awareness on Banking or Banking products.
Detailed knowledge of intricacies of Banks products and how they compare against competitors.
Good typing skills (Quality & Speed)
Ability to handle telephonic conversations
Good Listening & Comprehension skills
Should be flexible to work in 24/7 shift

Conneqt Business Solution Limited

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Functions : Customer Service/Call Centre/BPO

Industries : ITES/BPO

Skills/Roles I hire for: Service

level Hiring For: Junior Level, Mid Level, High Level

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