1. Answering phones from customers professionally and responding to customer
2. Demonstrates a proficient knowledge of email applications
3. Handling and resolving customer complaints regarding sales to customer service
4. Identifying, escalating priority issues and reporting to the high-level management.
5. Routing inbound calls to the appropriate resources.
6. Following up complicated customer calls where required.
7. Completing call notes and call reports as necessary and updating them in the CRM.
8. Obtaining and evaluating all relevant data to handle complaints and inquiries.
1. Excellent communication skills – written and verbal for the English language and only
verbal for the Hindi language
2. Good computer skills.
3. Should be willing to work in rotating shifts and week off with six days of working a week.
4. Ability to work with others in a close manner.
5. Prior experience in the health insurance industry would be preferred.
A multi-faced company into providing customized enterprise IT learning, IT Staffing and Consulting Services across the globe with headquarters in Bangalore, India. For more information, you may visit: www.amstartechnologies.co.in
Functions : Sales/Business Development, IT
Industries : Consultancy, IT/Computers - Software
Skills/Roles I hire for: IT, Bde, Accounts
level Hiring For: Junior Level, Mid Level, High Level
Urgent Hiring for Fresher/Online Data Entry/Data Entry Operator/Data Base Administrator/Data Entry Officer/Form Filling and AD Posting kind of Data Entry jobs with 0-5 Yrs Exp-Candidate can work from any locations-for more info- Contact @ 9890601688
Fresher Production Supervisor, Production Manager, Production Executive
Delivery Boy (FOR THANE DOMBIVILI AND KALYAN) 9819506831
Dot Net Programmer,Dot Net Developer,Asp.net Developer,.net Developer,.net,TRAI,Asp.net,Asp.net 2.o,C#,
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