Customer Support

Customer Support

2COMS Consulting Private Limited
Kolkata
0 - 5 Years
90000 - 300000 INR

Job Description


Designation: ProcessExecutive
Experience: Fresher/Experience
E-Commerce Blended Process
Shift : Rotational Shift/ Flexible to work in Night shifts
Education : Under Graduate/ Graduate/ Post Graduate

  • Good Communication skills
  • Take calls Over Phone which involvesworking in different time zones
  • Take calls from Global clients andinitiate the right response to them, positively and professionally.
  • Flexible to work in shifts.

Requirements
  • Excellent English - both verbal andwritten communication skills
  • Knowledge of customer service principlesand practices
  • Good technical knowledge

Benefits
  • Opportunity to Work From Home and Work From Office also
  • Drop is available only during odd hours provided the candidate is within the transport boundary

2COMS Group was established in 1993 and has been serving as a Complete Human Supply Chain Management Group for over 27 Years now. Currently there are 25+ Operation centers of

2COMS Group pan India with 550+ Employees and 3500 + Associate. As an equal opportunity organization about 60% of the employee workforce consists of women employees. 2COMS Group also has 6 National Awards and 60+ Corporate awards/Recognitions under the kitty.

2COMS Group broadly functions on the following verticals :
  • Recruitment and Apprenticeship
  • Staffing
  • Skill Development
  • Social Entrepreneurship and CSR

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