Summary of the requirement:
· Excellent communication and Comprehension skills
· Good customer service skills and phone etiquette skills
· 9months and above’ experience in customer handling
· Bachelor’s Degree or at least 2 years’ college education
· Prior experience with an international BPO would be an added advantage
· Shift timings:24*7 rotational shifts, 5-6 days working, Rotational offs (No fixed Saturday/Sunday offs)
· Effectively manages the communication, tools and resources needed or multiple, concurrent contacts
· Great typing skills (at least 35 words per minute required)
2COMS consulting Private Ltd. started operations in 1999 as a recruitment and staffing solutions company and since then has been successful in placing 5000+ candidates in the top IT and ITES companies.
2COMS has come a long way in a short time span of 6 years, expanding its business from Calcutta to other hubs and increasing its network ever since. At present, 2Coms has offices in Calcutta, Pune, Hyderabad, Siliguri, Guwhati, Jamshedpur and Bhubaneshwar propelled by a team of 60 trained consultants having the right combination of expertise and passion for achieving results making them deliver their best and achieving managerial excellence.
2COMS focuses on verticals like KPO / BPO / IT / Insurance, Banking and Finance / Telecom and Retail Pharma / Sales.
2COMS offers its clients end to end recruitment solutions tailor made to suit all kinds of manpower requirements.
Since its inception, 2COMS, with its domain expertise, enhanced business performance combined by focused insight and innovation, has gained a sound reputation amongst companies in businesses across all industries.
By Formulating effective strategies, we have gained a sound reputation of a premier staffing and recruiting Company, enabling us to attain the leading position in the industry. We are the preferred recruitment partners tomost of our clients. 2COMS efficiently services large-scale recruitment needs of its clients by its focused and integrated approach of flexibility, effective strategy, business expertise and powerful research capabilities.
Functions : Customer Service/Call Centre/BPO
Industries : ITES/BPO
Skills/Roles I hire for: NA
level Hiring For: Junior Level, Mid Level
Min 1 yr exp into Recruitments i.e Lateral hiring Must have done hirings related to Tech support, trainers, TL's, Quality Analyst BPO/ Consultancy exp is considered with excellent comms skills Only Grads CTC:4.5L 5 days working 9999333648/ 9289980777
CONTACT HR SAFA 7022236742 FOR FURTHER DETAILS AND TO SCHEDULE YOUR INTERVIEW OPENINGS FOR - INTERENATIONAL VOICE PROCESS / INTERNATIONAL NON VOICE /QUALITY ADVISOR / TECHNICAL SUPPORT / BACKGROUND VERIFICATION PROCESS
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