customer service representative Customer Support Executive Customer Service

customer service representative Customer Support Executive Customer Service

Priya IT And HR Solutions
Bengaluru / Bangalore
1-3 years
Not Specified

Job Description

Experience:-1-3 yrs experience in field retail visual merchandising, including window displays, signs, interior displays and space utilisation, client handling etc.
Job Description:- Understand brief from the clients and hand it over to the design team.
Align with production team and overlook production of any approved project
Carry out seamless reporting to the clients on project status and other updates.
Innovative in approach, drive new advancements and R&D in the field of installation and other visual communication techniques.
Drives Company processes to maximize the output and inculcate process driven approach in the team.
Prepare product or service reports by collecting and analysing customer information
Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Provide accurate, valid and complete information by using the right methods/tools
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Take payment information and other pertinent information such as addresses and phone numbers
Excellent communication skill is a must have.
Excellent communication skill is a must have.
Knowledge of current visual merchandising trends and best practices
Creative and innovative thinker

salary:- 26000/-
job location:- mahadevpura (bangalore)

www.catalystdesign.in

Priya IT & HR Solutions
Turnkey solutions to turnaround your business

We provide turnkey solutions in the sphere of

1) IT Solutions (Open Source Mailing Solution, Virtualisation, Thin Clients and Kiosks) & IT Services (Installation, Configuration, Implementation, Maintenance & Support for Server Centric Computing, Virtualization & Cloud Computing, Access Control, POS, Self Service Solutions)
2) Human Capital Management

Human Capital Management Solutions
We provide consultancy services in Human Capital management for the IT, ITES & BPO, Telecom, Manufacturing, BFSI and Retail domains. We have a large Data Bank of skilled & semi skilled professionals to post them for your immediate requirements.

A) Recruitment Consulting (Permanent Staffing)

B) Outsourced / Contract / Temporary staffing
We provide contract & temporary staff to work on specific & time bound projects. We meet staffing needs at all levels with contract duration ranging from three months to one year & beyond. We believe in compliance of all the statutes & laws of the land and have all the requisite government registrations & compliances in place for Contract Staffing.

C) HR Outsourcing
We undertaking outsourcing of the entire HR function of the organization
Our expert areas:
1) ELearning & Localizaton domain: (Content Developers, Reviewers, SMEs Graphics & Flash Integrators)
2) Mobile Apps devt (iPhone, Android & Blackberry)
3) Web Technologies, Dot Net & JAVA (J2EE, EJB , Struts, Hibernate.....)
4) Engineering Design (AutoCad, ProE,… for Oil & Gas, Petrochem,…)
5) Hardware Support (Server / Network / Desktop Support)
6) Sales & Marketing / HR / Finance & Accounts for IT & OA companies

We have Large, Medium & SME clients in different domains in Mumbai, Pune & Bangalore who offer growth oriented & conducive environment to their employees.

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