Customer Service Executive

Customer Service Executive

Tanvee Jobs Private Limited
0 - 1 Years
Not Specified

Job Description

Position – Customer Service Executive (Only Male)

Experience – 0-1 year
Salary – 10 – 15k + Overtime
Job location – Ludhiana / Pref. Local candidates
candidates with good communication skills in English & knowledge of E-mail & MS- Excel.
Responsibilities –

· Contact potential or existing customers to inform them about a product or service using scripts
· Answer questions about products or the company
· Ask questions to understand customer requirements and close sales
·Direct prospects to the field sales team when needed
· Enter and update customer information in the database
· Take and process orders in an accurate manner
· Handle grievances to preserve the company’s reputation
· Keep records of calls and sales and note useful information

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