a) Very good communication written/ verbal.
b) Both Graduate and undergraduate can be considered.
c) Should be a nearby resident for easy commutation / reach & shift flexibility.
d) Fresher or Previous experience in a customer support role will be an added advantage.
e) Should have very good reasoning & logical approach towards the customer centric activities (as process requires logical people to analyse the situation & respond accordingly).
f) Should have flair for excellent customer service & its importance.
g) Candidate must have computer knowledge and familiar with MS office (Excel / Word / Power point).- Added advantage
h) Typing speed should be 30WPM with 90% accuracy.(for Chat campaign)*
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