Customer Service Blended Process

Customer Service Blended Process

2COMS Consulting Private Limited
0-5 years
50000 - 200000 INR

Job Description



Job Title: Blended Process

Shift: Rotational Shift (except for woman employees who's shifts ends by 8pm)

Work Location: Kharadi,Pune

Week Off: 6 days working (1 days rotational week off)

Qualification: Graduate/ Post Graduate

Any Fresher / 06months & above Experience can apply

Ready to Work from office

We are looking for immediate joiners only

Resolving queries through Email/Chat/voice

Requirements
Requirements

Candidate should have,

1. Good Communication skills

2. Provide solutions through Email/Chat/Voice to customer of different time zones

3. Resolving queries of Global clients and initiate the right response to them, positively and professionally.

4. Flexible to work in shifts.

5. Excellent English - both verbal and written communication skills

6. Knowledge of customer service principles and practices

7. Good technical knowledge

8. ready to work from office

9. both dose vaccination

Benefits

Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.

PF, ESI,

Job Details

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