Customer Service Associate

Customer Service Associate

Gurgaon / Gurugram Noida
0 - 5 Years
229999 - 430000 INR

Job Description

Job Description: - Inbound Customer Service / Upselling.
Interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services.
Roles & Responsibilities:-
o Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
o Clarify customer requirements; probe for and confirm understanding of requirements or problem.
o Support customers across Telecommunication, Financial Services & Healthcare vertical.
o Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.
Candidate Profile-
o Any Graduate / Under-Graduate / drop out / pursuing Bachelors- any fresher can apply.
o BE/ freshers with 6 month experience are eligible
o Excellent verbal and written communication skills.
o Flexible with 24/7 Environment.
o Salary up to 24,500 take home & attractive Incentives amount.
Additional Benefits-
o One-way A/C cabs+travel allowance of 1750/-
o Medical insurance worth 1 lakhs.
o Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
o Gratuity
o Education Assistance plan Annual entitlement of up to INR 24,000.
o Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories.
For telephonic interview or to inquire about more job openings, please connect with Hiring Specialist:
Vandana 9599558190 (Call or Whatsapp) or drop your CV at [HIDDEN TEXT]


Axis one of the leading and a 10+yr old recruitment and placement firm that understands the intricacies of human resource management. We are successfully and efficiently working with our clients and satisfying their manpower needs with best of our services.

About Recruiter



Industries : ITES/BPO

Skills/Roles I hire for: Good Communication Skills

level Hiring For: Junior Level, Mid Level, High Level

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