Customer Relationship Officer

Customer Relationship Officer

T & M Services Consulting Private Limited
Chennai
0 - 5 Years
Not Specified

Job Description


Post : Customer Relationship Officer
Location: Bank Bazaar, Kosmo One IT Park, Ambathur Industrial Estate Chennai
Education: (12th ) or (10th & 3 yrs diploma or (Any Graduation with or without backlogs)
Required skillset:
Excellent Communication and interpersonal Skills
Ability to converse in multi-language (Hindi & English)
Ability to convince & assist customers in all their queries
Roles & Responsibilities:
Understanding the need of the customer and helping the customer to choose the right financial product as per their eligibility
Suggesting the customer alternative products based on need, lifestyle & spending power
Explaining the customers about the benefits and offers related to the products
Verify customer details and guide them through application gateway
Maintain amicable conversation throughout the call and build customer delight
Salary Details (Take Home):
• Shift- 9AM to 7PM; Salary is INR.17,500/- + Incentives
• Shift- 9AM to 6PM; Salary is INR.15,000/- + Incentives
Working Days: 6 days of Working and 1 Day rotational off. (Note: Saturday & Sunday will NOT BE a fixed off)
Transport: Pick up and Drop provided with common pick up points
a) Tambaram (Bypass Route), b) Koyembedu, c) Guindy ,d) Broadway ,e) Velachery
Shuttle Service to: Ambattur Railway Station/Ambattur Bus Depot

Our Client is a Top 10 Business House with business activities ranging from financial services, information technology, power, BPO, chemicals etc.

About us:

T&M Services Consulting Pvt Ltd (T&M), is a professionally managed customer oriented HR Outsourcing & RPO company specilizing in Permanent Staffing, Temp Staffing, Executive Search for Middle and Senior Management, RPO and Employee Leasing and Training Service provider for leading companies in India and Abroad.

T&M has its HO at Mumbai, with presence in Delhi, Bangalore, Mumbai, Chennai and Hyderabad and is currently supporting projects and professionals in more than 400 locations.

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