Customer Relationship Officer

Customer Relationship Officer

Sollys Consulting And Solutions Private Limited
Hyderabad / Secunderabad
1 - 2 Years
Not Specified

Job Description

Job Description:
Location: - Hyderabad
Roles and Responsibilities:
• Handling concerns & issues of customers
• Scheduling the appointment with the Managers
• Monitoring relationships with existing customers and provide an effective sales funnel
• Improving organisation’s overall customer satisfaction levels
• Maintaining constant interaction with customers for post sales documentation
• Managing loan shifts, registration and all the procedural work after sales
• Sending regular intimation mails for progress-based payment
• Ensuring timely collections from new customers (1.5-2 CR per month recovery targets)
• Driving collections, post sales responsibilities and cross-selling
• Maintaining the relationship with the existing as well as old customers
Desired Candidate Profile:
• Excellent academic record with 80% or more in at least one board examination or higher (Even relevant profile with lesser academics is fine with us)
• Excellent communication, presentation & negotiation skills
• Understanding of Collections/sales channel/real estate
• Should be ready to work from Hyderabad office
Perks and Benefits
Food + Transportation Facility + Incentives
CTC: 3.0-3.5 LPA (Negotiable to a certain extent)
Experience: At least 1+ years

Sollyscs Consulting solution pvt ltd

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