Customer Care Executive

Customer Care Executive

Ractus Services
Pune
1 - 3 Years
120000 - 300000 INR

Job Description

Job requirement:
Handling of Customer queries to their satisfaction
Creation of Maximum FTR and closure of queries over the call
Maintain abandon %
Maintain defined Quality
Maintain Call Quality
Maintain Login Hours/Login Time
Ensure timely login of contact center
Outbound Calling wherever required

3S (formerly Shramik) a brand owned by Saraplast Pvt Ltd is synonymous with innovative models for sanitation. India’s first professionally scaled portable sanitation and waste management company, a leading quality temporary restroom manufacturer, cleaning services provider and most recently a harbinger for setting up bio digester based low cost household and community toilets for rural and urban India.

A hands on BOP impact company, creating innovative practices and applications to solve India’s biggest problem of open defecation, and improving hygiene and sanitation, as an integral part of nation building and most recently the Swachha Bharat Abhiyan.

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