• To Answer queries/resolve problems of customers through Inbound calls and if required up sell/ cross sell.
• Attend Inbound & Outbound calls, sometime respond through email and chat to customers.
• Ability to up sell/cross sell.
• Provide correct and quality information to customers on every call, promote good listening and English grammar skills.
Functions : Customer Service/Call Centre/BPO
Industries : ITES/BPO
Skills/Roles I hire for: Service
level Hiring For: Junior Level, Mid Level, High Level
Simple body text this will replace with orginal content