Debt collection is the practice of actively pursuing recovery of payment for loans . A CSA in this role deals with making outbound calls to customer to collect on delinquent accounts
1. Clear Communication - during all conversations with Customers , uses simple English that delivers information and solutions in an easy manner
2. Professional Focus - demonstrates a high level of personal and professional integrity when dealing with Customers. Treats all customers with empathy and respect and consideration.
3. Ability to solve problems – look for solutions aligned to Customer’s perspective and deliver on all commitments
4. Teamwork – consistently work together, trust in each other, engage in constructive conversations for the good of the group.
5. Ability to Negotiate - must have the skills to analyze a problem to determine the interests of each party in the negotiation. 1. Ability to read English passages clearly and comprehend and explain the meaning in English or Other Regional languages
2. Computer literate e.g. Word, Internet Explorer
3. Professional & Courteous in mannerisms
4. Good comprehension skills
5. Ability to liaise with customers at all levels
6. Typing Skills: Process Specific Cut-off’s
1. Age: 18 +years of age
2a. Education / Qualifications: Graduate / Fresher / Undergraduate
2b. With 6 months of any experience where necessary
4. Travel boundary limits : Candidate should be residing within the local transport limits
Online Data Entry / Form Filling / Data Base Administrator / Computer Operator
Urgent Hiring for Fresher/Online Data Entry/Data Entry Operator/Data Base Administrator/Data Entry Officer/Form Filling and AD Posting kind of Data Entry jobs with 0-5 Yrs Exp-Candidate can work from any locations-for more info- Contact @ 9890601688
Hiring for Fresher / Customer Service / Customer support / Call Center / Client relation / BPO / CSR / CSE with 0-10 Yrs Exp for Mumbai Location-Candidate should have Good Communication Skills and Good Servicing Skills to customer.
Finance & Accounts and Banking Jobs Fresher Can Apply as a Trainee
Fresher Software Test Engineer, Software Tester, Software Testing
• Regular follow up on accounts allocated • Achieve Collection targets • Candidate will responsible to handle collection agencies. • Disbursement of the payment.Follow-up with the customer for sales, refinance and collection of EMI.
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