Consumer Revenue Assurance

Consumer Revenue Assurance

2COMS Consulting Private Limited
2 - 3 Years
Not Specified

Job Description

Hi All,
Greeting from 2coms,
HIRING FORConsumer Revenue Assurance
v Consumer Revenue Assurance manages the exception review, data analysis, ticketing management and co-ordinating the process of solution identification and testing. The revenue assurance function is divided into hunting and farming activities. Hunting activities identify new areas of revenue leakage outside of standard activities that are termed as farming activities.
Strong analytical skills.
Ability to organize, evaluate, and present complex data with excellent written and orally.
Knowledge of telecommunications services
Stakeholder management skills
Effective communication skills
Knowledge in Microsoft Office including Outlook, Word, PowerPoint, and Visio
Working knowledge of Excel experience
Customer service skills
Job Responsibilities:

  1. Identifying & analyzing new areas of revenue leakages.
  2. Analyzing exceptions and reviewing on a periodic basis.
  3. Perform root cause analysis based on the exceptions and identify the source of the issue.
  4. Responsible for implementing preventive & corrective actions based on the root cause identified.
  5. Perform detailed problem analysis with impact assessment on volume and occurrence of incidents.
  6. Responsible for opening tickets in FIT both for system issues & non-system issues.
  7. Analyse IT related tickets severity levels and get a faster closure by co-ordinating with different stake holders impacted.
  8. Responsible for coordinating the process of solution identification & deployment.
  9. End to end support for Performance testing for deployed solutions and its effective implementation.
  10. Develop and ensure adequate controls in place for the solutions implemented.

Interested candidates can forward their resumes to [HIDDEN TEXT]
Or call at 8895818423

1. Both ways Cabs services will be provided at any shifts.
2. SALARY : Negotiable CTC (Depending on Interview and Skill set aswellas last drawn).
3. 5 days of working.
4. Employment Type:Full Time
Thanks & Regards,
HR Aishwarya Dwibedy

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