Consulting Engineer - EN/DC/Security/Multicloud

Consulting Engineer - EN/DC/Security/Multicloud

Acacia Communications
Not Specified
Not Specified

Job Description

What You'll Do
  • Translate business requirements into solution design. Drive customer technology transitions, influencing solution architectures and services.
  • Participate in services presales activities, statement of work prioritisation, review and creation, position value of Cisco as part of a comprehensive outcome-based solution.
  • Conceptualize (Customer Requirements Document), plan (Implementation Strategy Plan), design (High-Level Design), and advise multi-functional teams across multiple verticals.
  • Be a trusted advisor, understand customer market and industry, identify product and services growth opportunities. Identify risks and proposes mitigation plans.
  • Creatively advocate current and new technologies solutions relevant to customer success.
  • Build & maintain key CX and customer-partner relationships facilitating best-in-class customer experience.
  • Mentor / develop other Engineers.
  • Play the role of an individual contributor.
Decision Making / Impact
  • Connect with Cisco internal , customers, and partners across functions and boundaries to achieve significant results for Customers as well as Cisco's success.
  • Help improve quality, efficiency, and effectiveness of CX functions/processes/projects delivery.
  • Trusted Advisor to the Engineering team to improve product and solution features, updates, and roadmap.
  • Advisor to help customers in achieving business outcomes, operational, program, or service objectives.
  • Mentorship impacts CX technical communities.
Role and specific responsibilities
  • Contribute successfully to the areas of Customer Solution design Innovation Engineering Engagement Intellectual Capital Talent Development.
  • Actively mentor and develop other Consulting Engineers.
  • Leads the creation and sharing of intellectual property (content, training) including digital intellectual property (e.g., scripts, software assets) in the most productive manner for various audiences, customers.
  • Provides technical expertise and guidance to resolve sophisticated customer problems in support of partner concerns.
  • Continuously learning and strengthening technical skills for relevant technical domains and adjacent technologies.
  • Avenues for automation ideation lead and work with a team of software programmers to implement automation ideas for delivery excellence and efficiency.
  • Consults and works with customers and Cisco partners to plan, design, install, configure, integrate and/or optimize Cisco's suite of products, services to accelerate business outcomes.
  • Identify up-sell opportunities and articulates the business outcome value of the combined Cisco services and technology solution proposal.
  • Advice on renewals opportunities with regards to technology multi-domain aging opportunities and customer business
Who You'll Work With
CX is a team of extraordinary technical guides whose #1 focus is to deliver a premier customer experience. We help take on the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through extraordinary financial results, increasing customer satisfaction metrics, industry recognition, and employee satisfaction scores.Who You Are
  • Multi-architectural solution awareness EN/DC/Security/Multicloud
  • Understanding of latest technology and Cisco Offerings like NSO, WIFI-6, DNAC, ISE
  • Ability to articulate and show case business outcomes through technical delivery
  • Ability to design and stitch multiple architectures on prem and cloud
  • Mentor senior technical talent
  • Present in larger technical forums - Cisco live or other industry forums
  • Create whitepapers knowledge articles and patents for wider impact
  • Experience/Knowledge/Awareness on multi-vendor environment of R&S, Security, Wireless and DC technologies.
Leadership / Autonomy
  • Possess extensive technical knowledge of at least two technology domains plus 'one mile wide and one-inch deep' knowledge of other technical, operational & enterprise architecture domains following a T shape model.
  • Work independently, with guidance in sophisticated situations only.
  • Can work in sophisticated or unstructured environments.
  • Provide guidance and training to engineers within global CX organizations.
  • Drive community engagements.

Job Details

Employment Types:




Why Cisco At Cisco, each person brings their outstanding talents to work as a team and make a difference. Yes, our technology changes the way the world works, lives, plays, and learns, but our edge comes from our people. We connect everything - people, process, data, and things - and we use those connections to change our world for the better. We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education, and more - from Smart Cities to your everyday devices. We benefit everyone - We do all of this while seeking a culture that empowers every person to be the difference, at work and in our communities. #WeAreCisco

Job Source :

Similar Jobs

People Also Considered

Data Not Available

Career Advice to Find Better

Simple body text this will replace with orginal content