Consultant Tech

Consultant Tech

IQVIA
8-10 years
Not Specified

Job Description



JOB DESCRIPTION

Job Overview
Department
Implementation / Delivery
Experience / Qualifications
A high caliber B.E/B.Tech/MCA in Computer Science with 8 to 10 years of prior experience in Implementation from Health Care Industry
Preferably experience with RCM role and process life cycle in Hospital or clinics
Core Competencies
Excellent oral and verbal & written communication skills.
Candidates must be willing to travel in India or abroad
Should have excellent analytical skills and customer oriented.
Working experience in Ticketing and tracking system
Multi-task and work independently or within a team
Skills
Understanding the Patient billing principles, Charge management, Claims handling
Understanding the ERP Principles, Knowledge in AR, AP and GL Posting
Basic understanding of programming
Basic knowledge in Microsoft SQL Server Querying, DML
Strong Documentation skill is required
Job Responsibilities
Understand stakeholders, their expectations and communicate proactively
Perform and deliver milestones with awareness of responsibilities, accountabilities related with this role
Experience in understanding the project phases System study and Gap Analysis and requirement gathering for implementation/customization in different modules.
Analysis and provides explnation/orientataion for Customer requirements
Understood their requirements, mapped the requirements to existing functionality and passed on requests for enhancements to Technical Team.
Escalates the New and Change Requirement document to BA and Product Team
If Client need suggest standard process flow for their activities
Before starting the training process, sign off from customer on agreement for Customization, Process flow, Solution design and master data.
Provide End User training and get User training sign-off
After successful Go- Live of application, get Implementation Sign-off from customer.
Giving Demonstration of product to the Clients if necessary
To quickly identify and rectify the common issues
Coordinating with Clients and answering / solving the queries
Providing Online & Off line support to the Users
Whenever updating Application new version inform and explain to the customers about Bug fixed and enhancements before.
Analysis and Raising enhancements as per the requirement of customer
Involved in Functionality Testing
Giving support for upgrading & maintaining the software in line with the changing needs of the organization
Documentation of the daily activities (status reports, issues reporting, deliverable documents)
Reports to
Client Account Manager/Implementation Project Manager/Head of Implementation
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at

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About IQVIA

Job Source : jobs.iqvia.com

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