Job DescriptionSome careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of CS:Why join us Wholesale Technology Digital
is a major Service Line reporting into Wholesale Technology, but servicing the Commercial Bank. Digital (sometimes called Wholesale Technology IT) is the electronic front door for HSBC's commercial customers, and the Digital team is responsible for developing, building, and improving on the digital banking platforms that our customers use. Large commercial and global banking customers use HSBCnet and Connect to transact, while small to medium-d commercial customers use Digital Banking platforms (DBB) and emerging solutions such as Kinetic and Quantum.,Wholesale Technology
provides technology solutions to support HSBC's four global businesses: Commercial Banking, Global Banking and Markets, Global Private Banking, and Retail Banking and Wealth Management. Wholesale Technology is part of Digital Business Services (previously called HOST). Wholesale Technology Digital faces off to Commercial Banking.Commercial Banking (CMB)
is at the h-eart of growth at HSBC, generating more than US$20 billion each year, and turning over more than US$1 million of trade every minute. As one of the largest commercial banks in the world, HSBC supports millions of businesses in around 55 countries and territories - from small enterprises to large multinationals - to thrive and grow.
Commercial Banking is made up of Global Trade and Receivables Finance, Global Liquidity and Cash Management, Global Capital Finance, Insurance and Investment, Client coverage, and ISB.The Opportunity:
Consultant specialist will be play technical role on different projects under Shared Services team to undertake the following responsibilities.
What you'll do:
Coordinate different projects and provide inputs to different stakeholders.
Allocate work to team members and ensure the resource utilization
Participate in design and technical reviews and provide inputs.
Review the deliverables and ensure the quality of the product.
Initiate process and quality improvement initiatives
What you will need to succeed in the role:
Acts as team leader for Entitlements / Staff Channels and Client Management (SCM) team under Shared services.
Will require excellent leadership skills to ensure the team is engaged, motivated and driven. Act as a subject matter expert for junior members of the team. Keeping the team members motivated and aligned in their work and ensuring quality delivery.
Experience & Qualification:
Good Analytical and problem solving skills.
Good written and verbal communication
Team Player who is self and quick learner.
Proven experience in managing a team.
Who can take complete ownership of assigned tasks, be accountable and committed.
Hardworking and flexible to work base on project demands.
Must have hands on experience into end to end impact analysis, creating high and low level design.
Ability to manage globally distributed, multi-site teams and delegate work.
Good knowledge on SDLC, Agile and DevOps operating model.
Experience in change management.
Knowledge & Skills:
What additional skills will be good to have
Ability to prioritize work to successfully deliver service to agreed levels in a diverse and constantly changing environment
Effectively co-ordinate delivery of services involving elements delivered by other internal/external teams
Strong customer focus
Excellent communication and interpersonal skills
Strong leadership and management ability, motivating IT employees
Knowledge of Production Support processes and procedures
Strong process implementation and management skills
Experience of using IT systems and reporting tools
Ability to multi-task efficiently
Ability to work as part of a Global virtual team across multiple regions.
Exposure / Knowledge of Project Management in Agile/DevOps environment
Knowledge of Banking Payment Systems and/or Banking Domain.
Familiarity with Incident / Problem / Change and Release Management procedures.
QualificationsAny Graduate.You'll achieve more when you join HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.'
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