Collection & Retention Officer B2B

Collection & Retention Officer B2B

Spirient Staffing Solutions Private Limited
Bengaluru / Bangalore Gurgaon / Gurugram
2 - 6 Years
Not Specified

Job Description

Collection Business to Business, Customer Relationship, Retention, Audit & Collection.
Key Responsibilities:
1. Managing Collection Partner for optimum efficiency
2. Monitoring, timely resolution all issues highlighted by agency.
3. Calling High Value customers and retaining them
4. Managing payment collection from field through riders
5. Manage Collection targets and Involuntary churn targets.
Level of Education:
1. Graduate/Post Graduate.
2. Preferably has Technical knowledge in telecom domain.
3. Preferably having CCNA.
The candidate should possess and demonstrate the following:
Should have at least 1-2 years of Collection experience in Telecom/ISP/Banking sector.
Has worked on Collection/Retention – Relationship profile.
Job Location: Gurgaon / Bangalore / delhi.
Excellent Communication Skills.
*Companies we are looking for: Airtel Process, Vodafone, Accenture, Genpect, IBM, Concentrix, Google India, Aegis Ltd., Teleperformance.*

Spirient Staffing Solutions Pvt. Ltd., is a Recruitment and Payroll Management Company based in India. Our team offers high quality services to provide the best outcomes in the recruitment and Payroll Management from a diverse set of business sectors. We specialize in the following : Telecommunication, Manufacturing, Engineering, IT, Management Professionals, Finance, Office Staff, Packaging Industry, Automobile & Customer Service.

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