Collection Analyst

Collection Analyst

Diebold Nixdorf
Bengaluru / Bangalore India
2-5 years
Not Specified

Job Description


Job Description
Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
Position Overview
Responsible in Billing/Invoicing/AR collections of the company.
You are responsible for
  • To ensure all the billing, invoicing and AR collection of banking customers.
  • To ensure invoices are delivered to customers punctually and acknowledgements are signed and returned by customers. Sometimes may require physical visit as well.
  • Responsible to collect all credits and handle difficult cases and disputes.
  • To perform periodic analysis of accounts to identify those that may require difficult collection procedures.
  • Responsible for implementing and administering company's credit policy.
  • To analyze credit applications according to historical and financial information of customers.
  • To be able to handle work related problems independently and only refer complex problems to superior.
  • Any other ad-hoc responsibilities as and when required.
  • Need to visit customer locations in case physical bill submissions are required, disputes to be discussed with customers or physical visit required to follow up on AR collection.

Qualifications
  • Diploma/Degree in Accounting/Business Admin & Management.
  • 2+ years of experience in Billing and AR collection.
  • Strong command of English with proficiency in any additional neighboring south India languages.
  • Strong written and verbal skills to communicate confidently and effectively with customers and other Sales Support resources.
  • Ability to work in a fast-paced environment and prioritize multiple activity requests simultaneously while still meeting and exceeding set KPIs and key metrics.
  • Knowledge of the local markets, vendors, and the regulatory environment.
  • Collaborative mindset that enables consistent development and teaming

Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability. -Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. ** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**

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