• As the first line of defense, this position monitors systems and validate alerts using our array of monitoring tools.
• Following ISO policies to keep the system running within ISO scope.
• Perform first-tier troubleshooting using tools and utilities to resolve system/network performance and related system/network issues
• Proactively work to refine documentation of systems/network, troubleshooting guides, policies, and procedures.
• Ensure quick and effective response to an outage per NOC policies, processes and procedures and RCA.
• Work with the remote team to ensure maximum uptime of the system.
• Work hours: 8 hours rotating shifts.
• Will need to carry a pager as backup on-call.
• Will need to have reliable internet connection from home.
• Experience working 8+ years as a NOC team member supporting 24x7 mission critical applications.
• Strong troubleshooting skills.
• Must have good understanding and couple of years of experience with AWS.
• Willingness to learn in a fast-paced environment.
• Familiarity with various monitoring tools such as Nagios, Prometheus, SumoLogic, etc.
• AWS certification and ISMS experience is a plus.
• Must have scripting experience with tools like Ansible, shell script, powershell, etc
• Mush have working experience with windows and linux instances.
• Experience working in a regulated or ISO certified environment is a plus.
• Proven ability to work independently.
• Ability to work non-standard business hours.
• Excellent communication skills both oral and written.
• 100% desk time no travel.
Functions : IT
Industries : IT/Computers - Hardware, IT/Computers - Software, Recruitment/Staffing/RPO
Skills/Roles I hire for: All skillset in software IT, Java, Dot Net, C#, Embedded, Technical Architect, Software Engineer, et
level Hiring For: Junior Level, Mid Level, High Level
We have urgent opening for ServiceNow Developers in TopSource . Any Science/Computer Graduate who is having 4 years of work experience in ServiceNow Developers can apply.
We have urgent opening for ServiceNow Developer in TopSource . Any Science/Computer Graduate who is having 4 years of work experience in ServiceNow Developers can apply.
We are urgently Hiring for FULLSTACK developers at Ahmedabad location . Interested candidates can share your resume on 8320242516.