Client Relationship Rep 2.

Client Relationship Rep 2.

Adobe
6-10 years
Not Specified

Job Description



Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

As a Search Account Manager you will be responsible for managing the day-to-day delivery of search campaigns and contributing to profitable relationships with large brand advertisers, agencies and other companies that utilize our media buying platform. As you become an Adcloud expert you will be proficient in planning, launching, optimizing, troubleshooting and analyzing search advertising campaigns in the platform. This knowledge will be used to support our internal client teams in building successful relationships with the leading brands and advertisers of the world. While client relationship skills are a plus, please note that this is not a sales role.
Cool stuff you'll get to do:

  • Ensure operational excellence across all clients

  • Lead client-facing and internal troubleshooting efforts

  • Managing search campaign calendar, trafficking assets and client approval process

  • Executing day to day production tasks across search clients

  • Analyze performance metrics and proactively assist with campaign performance enhancements

  • Identify trends in data to drive optimization strategies

  • Work with Senior Account Managers on strategic growth strategies and implementation process across the business

  • Identify quality-improving and feature enhancement opportunities


What you'll need to get started:

A sound understanding of the digital advertising market, preferably with a working knowledge of the Programmatic space. You'll have a proven track record of successfully managing client relationships., coupled with exceptional organizational, presentation, and communication skills, both verbal and written.

Required Skills

SEM Expertise:

  • 6-10 years of SEM experience in brand or agency's digital marketing team

  • Hands on expertise in managing high value campaigns across Google & Bings advertising platforms

  • Excellent MS Office skills to create reports, dashboard & PPTs

  • Strong hold on Marketing fundamentals to help client drive maximum out of their digital Ad spends


Financial Management:

  • Control client spend vs. monthly budget/performance goals

  • Follow daily performance checks for all clients

  • Ability to flag and control under/over achievement of client goals in a timely fashion

  • Commercial/Business awareness

  • Renewal & Retention Management skills


Client Management:

  • Good prioritization of workload, ensuring that all commitments are met

  • Ability to form understanding of client business goals and marketing strategy

Other key aspects:

  • Ability to learn quickly, be a team player, and manage change effectively.

  • Experience presenting in front of groups.

  • Bachelor's degree or equivalent work experience


Special consideration given for

  • Previous experience working with Adobe Advertising Cloud

  • Certification on Adobe Analytics or Adobe Audience Manager.

  • Knowledge of Pixel tracking, cookie management, JavaScripts for reporting automations

  • Database and BI related experience.

  • Deep vertical industry experience (e.g., Retail, media, financial services, high tech, etc).

  • A degree in a business/marketing related and/or analytical discipline such as marketing, commerce, business, economics, engineering, etc.

About Adobe

At Adobe, you will be immersed in an exceptional work environment that is recognized around the world . You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer. There's more than meets the eye when it comes to Adobe. Take the quiz and see how well you know us! Adobe is an equal opportunity and affirmative action employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law. Adobe aims to make adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, please contact accomodations@adobe.com .

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