CIB- Wholesale Payment Operations- Operations Manager- Associate

CIB- Wholesale Payment Operations- Operations Manager- Associate

JP Morgan Chase & Co.
6-9 years
Not Specified

Job Description

Job Description :
Team Description
The WPO projects team focusses on delivery of key global projects for Wholesale Payments Operations driven out of India and Philippines. Our work is a blend of strategy, analysis, and project delivery.
We seek candidates with a blend of leadership, interpersonal, project management & analytical skills for this role. The candidate selected will be responsible to deliver high impact projects. The role will require in-depth data exploration, data visualization, collaboration and execution with senior leaders.
Role Description
The candidate joining will be expected to work on high-impact strategic initiatives with senior leadership visibility. The candidate will be required to deliver on opportunities/projects for large impact across Operational experience and transformation using a data driven approach.
  • Plan, define and deliver Project scope, framework from Initiation through implementation
  • Partner with business to identify areas for improvements and implementing initiatives
  • Provide value added analytics, and reporting, including scorecards/dashboards and executive level reporting
  • Conduct reviews with Leadership team/ Stakeholders to report on performance, discuss issues and propose solutions

Functional Responsibilities:
  • Implement the project structure and governance required to deliver on the agreed strategy
  • Plan, Track and Communicate project milestones, dependencies and risks to all audiences, incl. senior stakeholders
  • Design, implement Reporting including regular executive reports, dashboards and data quality tools
  • Ability to understand key drivers of the business and products
  • Have a control mindset and be alert to issues/risks
  • Manage assigned tasks independently with little or no supervision

  • 6+ years program/project management experience in banking/financial services
  • Data visualization capabilities and experience with BI & Analytics tools (Qlik, Tableau, Alteryx, Power BI, etc.) preferred
  • Basic understanding of finance and proficient in data wrangling & visualization with ability to mine and analyze large, complex data set
  • Proven Project Management skills with the ability to prioritize workloads
  • A strong sense of ownership and responsibility
  • Team player with strong work ethic and ability to build relationships across global teams
  • Strong Microsoft office skills
  • Excellent communicator (written and verbal) with strong interpersonal skills
  • Strong problem solving, collaboration and presentation skills

Job Details

Employment Types:


JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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