Chat Support

Chat Support

Outpace Consulting Services Private Limited
Delhi Gurgaon / Gurugram
0 - 3 Years
Not Specified

Job Description

- Responsible for solving queries of Customers through chats.

- Provide exceptional customer support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions.

- Resolve tickets through chats. Analyze customer reported information to identify problems and concerns.

- Deliver high quality and timely resolutions to problems.

- Initiate follow-up to other service areas when appropriate.

- Perform other duties and responsibilities as necessary.

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