Golden Opportunities Private Limited
0 - 5 Years
Not Specified

Job Description

Analyst/Sr. Analyst Job Description: Investigate credit card disputes based on documentation / information from customers and rules set by Associations (Visa/MasterCard/Amex/Discover etc) Contextual application of business rules that involves judgment Referring cases for further information if information provided, is not sufficient Taking action based on process notes Accounting of financial entries into General Ledger, Tracking of entries ageing beyond predefined standards, Proofing of accounts Accurate reporting of MIS Undertake other assignments as given by the Team Lead/Manager Ensuring Information security for sensitive data Skill Set/Candidate Specification: Excellent written communication skills Ability to read, write and comprehend English Experience in making quick, high quality decisions on complex case scenarios Ability to conduct logical investigations. Must possess procedure driven judgment in order to find the best solution to an issue Ability to work with concepts and with minimal assistance Ability to work equally well independently and within a team Excellent time management skills Proficient in Microsoft office tools Good key board / typing skills Moderately complex math skills required, including the use of percentages as well as the ability to calculate finance charges Willingness to rotate shifts, as needed Dependable, with proficient attention to detail Able to function in a fast paced environment where standard of quality and timelines are established Preferred industry experience

Job Details

Golden Opportunities Private Limited

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