To Answer queries/resolve problems of customers through Inbound.
Attend Inbound & Outbound calls, sometime respond through email and chat to customers.
Provide correct and quality information to customers on every call, promote good listening and English grammar skills.
speak, read & Write English & Kannada or English & Hindi
Able to communicate confidently and politely, with good speaking skills.
Awareness on Credit cards & banking products.
Good typing skills (Quality & Speed)
Ability to handle telephonic conversations
Good Listening & Comprehension skills
Should be flexible to work in 24/7 shift
Work experience: Freshers & experienced in Call Center or direct selling/telemarketing in service.
Functions : Customer Service/Call Centre/BPO
Industries : ITES/BPO
Skills/Roles I hire for: Service
level Hiring For: Junior Level, Mid Level, High Level
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