Call Coordinator

Call Coordinator

Freelancer Neelam
0-5 years
420000 - 2060000 INR

Job Description

Job Role:
. To Attend the inbound calls of customers in the queries & requests to customer's satisfaction
. To identify and convert the opportunities for cross selling (banking product) on customer's call
. Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.

. Adherence to Information Security norms & quality process norms.
. To be aware of and comply with any updates about the process
. Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance
Job Requirements:
. Graduate
. Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage
. Excellent communication skills - Verbal & Written

. Good listening skills and strong communication abilities.
. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
. Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization.
. Should be able to establish rapport quickly with peers, managers & customers

Call Center International and Domestic
International Domestic Call Centre Email/Chat/Voice Chandigarh Mohali

Those ready to work in Chandigarh and Mohali can apply.
Hindi, Punjabi and English Domestic and International call Center
No Fees Call 8872048828
Mail Id- [Confidential Information] Age Limit 18 to 32

12th or Graduate any degree or diploma can apply

Salary 15000 to 80000 and incentive 1 lakh


Job Details

Employment Types:

Industry:

ITES / BPO

Call me, after reading the below information if you are satisfied
Call 8872048828
Jobs in Chandigarh and Mohali cab facility.
We do not take any Fees, Request, Please do not give any fees or any registration charges or any Interview preparation charges to any consultancy for Job. Please Be careful, Please come with 6 copies of Resume.
Hindi, Punjabi and English
Shift Timing-India, Australia, US and UKa
Mail Id- bpokpo9988@gmail.com
Age Limit 18 to 32
Call center BPO/KPO job for both freshers and experienced in Mohali and Chandigarh, Domestic and International Process, Technical Support, Medical Billing, Medical Scribe, Customer Care Executive,Customer Service Executive,Customer Support Executive,Customer Service Operations,Customer Service Associate, Customer Relationship Executive.
No target.
For full time
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Promotion by IJP.

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