Call Center Executive Call Center Executive BPO Call Centre Voice Process Night Shift Voice Support

Call Center Executive Call Center Executive BPO Call Centre Voice Process Night Shift Voice Support

DNA HR Services
Delhi Gurgaon / Gurugram
1 - 2 Years
220000 - 440000 INR

Job Description

Serves customers by providing product and service information and resolving product and service problems.
Attracts potential customers by answering product and service questions and suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.

placement services

About Recruiter

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Followers

Functions : Customer Service/Call Centre/BPO

Industries : ITES/BPO, KPO/Analytics

Skills/Roles I hire for: Hire for international BPO/KPO, voice and non-voice processes

level Hiring For: Junior Level, Mid Level

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