Business Solution Manager

Business Solution Manager

Standard Chartered
Not Specified
Not Specified

Job Description

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

  • In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum

  • Flexible working options based around home and office locations, with flexible working patterns

  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

  • Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Role Responsibilities

This Business Analyst role is a junior-level position in the Technology & Innovation (T&I) team within the Corporate Commercial Institutional Banking (CCIB) Data Technology department. He/She will be responsible for supporting product analysis and implementation of cloud technology projects by facilitating effective information exchange between business users and technologists. The key success metrics of the role are continuous improvement of business outcome, clarity of business processes and active contribution to software lifecycle deliveries.
Key Responsibilities

  • Elicit and understand business requirements from business teams and Product Owner to create effective user stories in JIRA

  • Evaluate non-functional requirements such as performance and resiliency

  • Create product/application requirement documents on Confluence

  • Perform astute and detail-oriented analysis to define core problems and develop innovative solution designs of software product features

  • Ensure project objectives, scope, requirements and design are in alignment

  • Work closely with the Development Team to discuss user stories and articulate business value

  • Actively involved in product support and implementation tasks, including user testing, product data configuration, product optimization and go-live support

  • Think in a systems way by tracing and evaluating risks, impacts and dependencies of a particular change on other components of the system or plan

  • Propose risk migration options to ensure risks are addressed or escalated appropriately

  • Participate in defect triage process periodically

  • Convey and receive both functional and technical information from different stakeholders

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group&rsquos Values and Code of Conduct.

  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Leadto achieve the outcomes set out in the Bank&rsquos Conduct Principles

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

  • Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association

Key Stakeholders

  • Product Owner, Delivery Lead, Solution Architect, Business Stakeholders, Developers and Technology Partners

Work Experience

  • Minimum 1-2 years of experience as a Business Analyst or Management Consultant, preferably in a software development or technology delivery team

  • Proficiency in MS Office (Word, Excel, PowerPoint, Visio) particularly Excel for data analysis

  • Experience with all phases of Software Development Lifecycle (SDLC)

  • Experience in Financial/Banking Technology or Corporate Banking

  • Knowledge of externa/market data (such as Company Fundamentals, ESG) is preferred

  • Knowledge in Cloud (AWS/Azure/Google), API and microservices is preferred

Our Ideal Candidate

  • Bachelor's degree in computing, information systems, engineering or related disciplines

  • Agile certifications (PMI, Scrum Alliance, etc) are preferred

Visit our careers website

Standard Chartered plc is a British multinational banking and financial services company headquartered in London, England. It operates a network of more than 1,200 branches and outlets (including subsidiaries, associates and joint ventures) across more than 70 countries and employs around 87,000 people. It is a universal bank with operations in consumer, corporate and institutional banking, and treasury services. Despite its UK base, it does not conduct retail banking in the UK, and around 90% of its profits come from Asia, Africa, and the Middle East.

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