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Business Analyst

Thermo Fisher Scientific
Not Specified
Not Specified

Job Description

Job Description :
  • Function as an analyst to build the model, design and business requirements for order to cash processes across all our channels and IT systems
  • Manage the relationship between businesses and/or functions (Sales, Marketing, Customer Service, Supply Chain, Finance etc.) and IT to ensure projects are delivered on time and within budget while maintaining the critical business systems that drive order to cash operations
  • Collaborates with businesses and/or functions to define requirements and manage deliverables from project inception through delivery
  • Provides day-to-day functional support for business applications that support order to cash process. (SAP, E1, Seibel etc.).
  • Proactively identifies improvement and/or 'value-add' areas, processes, data, and/or IT solutions
  • Maintain and document current and to-be order to cash process flows
  • Educates business partners on how to successfully engage and work with IT
  • In collaboration with regional/global IT, the role will focus on timely and successful delivery of IT solutions ensuring that products, services and technologies integrate properly
  • Acts as the single point of contact for any local/global service incidents/escalations
  • To develop an environment which fosters a high-performance and innovative IT organization
  • Play a leading role in the creation and upholding of a management ethic and culture of personal and team empowerment, achievement and responsibility
  • Assist in other duties as assigned

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