Business Analyst

Business Analyst

Param Info Computer Services Private Limited
Dubai
5-7 years
Not Specified

Job Description


Job Descriptions:
Responsibility:
  • Work with SSL Business Users to increase the adoption of operational systems through Training, Process Mapping & Re-Engineering, Issue Resolution through effective vendor coordination.
  • Understand the requirements and prepare BRS.
  • Ensure that IT Standards & Security Frameworks are encapsulate are followed in day to day tasks performed by SSL Users.
  • Develop, document and manage requirements, and provide detailed design and business rules to support the requirements throughout the project life for existing & new projects.
  • Help developers during system development, e.g. provide use cases, flowcharts, UML and BPMN diagrams.
  • Work with relevant users to select or create appropriate scenarios to test all results to determine whether system changes meet project specifications
  • Interact with system architect to understand software limitations.
  • Complete all tasks assigned by line manager.
  • Ensure all IT Issues related to PC Support, Networking, etc. are resolved within SLA Timelines through coordination with relevant teams.
  • Address Commercial Queries on operational systems & provide relevant information to customers.
  • Manage the Integration Layers between various systems (Web API, FTP) and ensure 100% Uptime through multiple teams located at different vendor locations.
  • Continuously analyze and suggest new enhancements / new initiatives for increasing efficiency of processes & users.

  • Technical Competencies
  • WMS System: Experience in Dot Net Framework & SQL Database with basic knowledge of coding & sql queries.
  • Oracle Fusion: Experience in working with configuration of basis processes in Oracle Fusion Environment.
  • Web API / FTP Integration Methodology Experience
  • Experience in IIS Services installation & configuration
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