Business Analyst (eCommerce)

Business Analyst (eCommerce)

Prosum Technology Services
Hyderabad / Secunderabad
3 - 6 Years
Not Specified

Job Description

We are looking to add a Business Analyst for Search to our client’ s Product Division. This role will work closely with the company’ s product, engineers and data scientists to analyze customer search behavior and deliver improvements to the site search capabilities. You need to have the finger on the pulse of the users and be comfortable diving into large data sets to derive meaningful customer insights that drives the Search roadmap. To do this, you need be confident, energetic, flexible, hands-on, and ready to drive change in a dynamic and rapidly-growing environment.

  • A Bachelor’ s degree (Emphasis in Computer Science preferred)
  • Experience working in the ecommerce domain with a strong understanding of ecommerce principles and their application to Search
  • Hands on experience with measuring Search engagement, relevance and ranking
  • Experience with analyzing the behavior of international customers across multiple languages
  • Experience identifying and analyzing data patterns in large data sets
  • Experience analyzing and validating features which use machine learning and personalization
  • Experience measuring feature performance and experiment outcomes, and reporting on relevant key search metrics
  • Worked closely with stakeholder groups to collect feedback on search improvement suggestions, write user stories, review and validate test cases to ensure requirements are being met through solutions built
  • A strong understanding of SQL, Bigquery, Excel
  • A strong sense of ownership and ability to work independently
  • A solid understanding of UX/UI best practices
  • Experience with application life-cycle management systems (Jira, Microsoft Team Foundation Server, etc.)
  • Experience working with international teams in a global e-commerce setting is preferred
  • Strong business acumen, problem solving & negotiation skills, analytical thinking
  • At least 3 years of Business/Data Analyst experience in the Search domain
  • An understanding of Enterprise Search Engine technologies (Solr, Elasticsearch, etc.)

  • Working in a fast-paced environment
  • Having an Agile mindset and being accountable for my role in the business
  • Producing quality work error free
  • Having the opportunity to collaborate with peers
  • Open and honest communication with the best interests of the business in mind
  • Sense of Teamwork
  • Being able to use sound judgement and reasoning skills in order to resolve, identify or escalate issues

Prosum Technology Services

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