Branch Operations Manager-Micro Finance

Branch Operations Manager-Micro Finance

3-6 years
Not Specified

Job Description

Branch Operation Manager for MBL branch
Job Description
Job Title - Branch Operations Manager- MBL
Place of work - Mumbai
Business Unit - Retail Banking
Function - Micro Business Loans
Job Purpose:
Branch Operations Manager is responsible for day to day operations of the branch including Disbursement and customer relationship
Roles & Responsibilities:
  • Responsible for managing Micro business loan Disbursement.
  • To maintain TAT & Quality of the files at the time disbursement
  • Checking and disbursement of MBL cases on system based on the Company policy and parameters
  • To co-ordinate with all Stake Holders like Sales, Credit, FCU on a regular basis for process and policy changes and daily work

Managerial & Leadership Responsibilities:
  • Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity
  • Attract & retain best-in class talent to meet Bank's rapid growth targets

Educational Qualifications:
Graduate - Any
Post Graduate - Any (Optional)
Experience: Minimum of 3 Years of experience in Operations/ Customer Service.

Job Details

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