BPO HC & Insurance Operations Senior Representative

BPO HC & Insurance Operations Senior Representative

NTT Data
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Job Description


Roles and Responsibilities:
Process Adjudication claims and resolve for payment and Denials.
Ensuring accurate and timely completion of transactions to meet or exceed client SLAs
Organizing and completing tasks according to assigned priorities.
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
Resolving complex situations following pre-established guidelines

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