BPO Call Centre

BPO Call Centre

Demographic HR Services
Delhi Gurgaon / Gurugram
0 - 4 Years
110000 - 430000 INR

Job Description

No Placement Charges


Madhavi -9654208031
Raman -8743033555
Call only good communication skills candidates
Walk-in Details
Greetings from Ikya!
BPO Day/Night Shift Job
A very good opportunity for freshers and experienced who are looking into customer support job.
Designation: Customer support Executive
Work location: Bangalore
Qualification: Undergraduate, Graduate
Salary: 2,50,000 to 4,00,000 lpa
Languages: English, Hindi
Responsibilities
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Demographics hr services

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