BPO / Call center / International voice / Technical / Customer Service

BPO / Call center / International voice / Technical / Customer Service

Bengaluru / Bangalore
0 - 5 Years
225000 - 350000 INR

Job Description


Dear Candidate's,
Greeting form Black and White Business Solutions Pvt Ltd..!!
Great Opportunities with TOP BPO MNC's, looking for immediate Joiner freshers and experienced For BPO/Voice Process ( International) ,Non Voice( International)
Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Shift : Rotational Shifts / UK / US
Experience : Freshers / Experience
Sal : (freshers 2lpa) -( Experience upto 4.5lpa)
Designation : Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support
Technical :
Trouble shooting/Command for IP Adress/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting
Customer :
Banking / Insurance / Telecom / Airline ticketing / Medical Billing / AR Calling / Accounts
JOB Role :

  • Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
  • Provide World Class Customer Service.
  • End to Transaction of Reports.
  • Need to maintain Accuracy in Reports.
  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
  • Excellent verbal and written communication skills
  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
  • Perform problem cause analysis
  • Resolve customer queries and achieve customer delight.
  • Ability to Identify Opportunity and Implement Process Improvements

Has technical experience and skills in the areas of problem determination, creativity and analysis.
Venue:
Address:721, Chinmaya Mission Hospital Rd,
Binnamangala, Stage 1,
Indiranagar, Bengaluru, Karnataka 560038
Landmark : Opp to M.K Retail
next to Andhra Bank
For more quires Call
Contact : Sukanya @ 9036001069
Email id: [HIDDEN TEXT]
Required Candidate profile
One day interview process - Fresher / Experienced can apply
Desired Candidate Profile * Possess good analytical skills - detail oriented * Possess good communication skills, both oral and written * Have a good attitude - should be committed to the work.
* Any graduates can appear or 10+2 , 10+3.
* Should be flexible with rotational shift.
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About Black and White Business Solutions Pvt Ltd
Incorporated in 2006, we are the leader and innovator of the staffing industry and today, have evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand in hand to overcome the challenges they face in attracting / interviewing and retaining Junior / Middle & Top Management professionals.
---------------------Please forward the mail to all suitable candidates who might be interested to apply for the job-------------------------

About

Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the training and staffing industry's leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand on hand to overcome the challenges they face in attracting / interviewing and retaining Junior / Middle & Top Management professionals, Black & White recruitment services range from executive, corporate governance, Top Management, ITES, IT and Non IT industries.

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