BPO(Amazon)For Freshers

BPO(Amazon)For Freshers

Magna India Services
0-2 years
150000 - 250000 INR

Job Description

BPO (Amazon)
Call & Whatsapp HR Pratik Sir - ( 8826072791)
Providing smart, effective and efficient service to customers
Act quickly and decisively in determining customer needs
Promote Simply Energy as a leading Energy provider by delivering quality customer service to new and existing Simply customers
Respond to enquiries about gas and electricity (depending on geographic location) and various client promotional offers
Identify sales opportunities, up selling and cross selling of products to new and existing customers
Address complaints or fault inquiries and transferring calls as required to appropriate personnel in order to achieve a positive customer outcome
Comply with all Quality requirements and scripting at all times
Ensure all privacy requirements are adhered to
Process bill payments (direct debit and credit), concessions and credit checks as required

Call & Whatsapp HR Pratik Sir - ( 8826072791)

Magna India Services

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